Frequently Asked Questions

How can I get an assessment done on my property?

To get information on assessments, visit the Property Value Services Corporation (PVSC).

What are the tax rates?

2025/26 Rates

• Residential Tax Rate – $1.99/100 of assessment
• Commercial Tax Rate - $3.86/100 of assessment
• Sewer Maintenance - $337.08 per unit
• Solid Waste Charge - $350.41 per unit

Find out about the Development Support Program.

Can I pay my taxes online?

Yes, go to Make a Payment.

Does the Town Hall accept VISA and MC?

Yes, go to Make a Payment. We also accept cheques, cash, money orders or debit.

When can I expect to receive my tax bills?

Tax bills are sent twice a year, once in April and final billing for the remaining amount is billed in August/September. Sewer will also be billed on the final tax bill. A reminder that CIBC and Scotiabank do not cover Sewer charges on mortgages.

I have questions about recycling, green bins and waste management. Who should I contact?

Looking for a green bin in the Town of Shelburne? Please call the Town Office 902-875-2991, ext. 1. For questions on Waste Management, you should contact the Waste Diversion Coordinator, Danyelle Smith, by calling the Municipality of the District of Shelburne at (902) 875-3544 ext. 240.

How do I place a Work Order?

Contact Janice MacKinley at 902-875-2991, ext. 1, or complete the online form. Note: a plumber must be called to confirm the obstruction is not on private property for the Town to respond to a sewer block.

How do I make a By-Law Complaint?

Contact Dana Nash, By-Law Officer at (902) 875-6482 or by email at dana.nash@shelburnens.ca

I have a question about a Town By-Law or Policy; who do I contact?

Contact Dana Nash, By-Law Officer at (902) 875-6482 or by email at dana.nash@shelburnens.ca

What is my property zoning?

Contact Mike Kahn, Director of Planning & Development Services, at 902-319-0735, planning@shelburnens.ca for zoning questions and information.

Who do I contact if I want to build a building on my property?

Contact Andrew Goreham, Manager of Building Inspections (902) 875-3494 ext. 238 or andrew.goreham@municipalityofshelburne.ca.

How can I add an event to the event board?

Contact Jessie Dyer, Executive Coordinator at 902-875-2991, ext. 4.

How do I book the Guild Hall?

Contact Janice MacKinley, Customer Service Coordinator at 902-875-2991, ext. 1.

How do I book the Community Centre?

Contact Janice MacKinley, Customer Service Coordinator at 902-875-2991, ext.1.

When does Town Council meet?

Shelburne Town Council regular meetings are held every first and third Monday of the month. Please reference Agendas and Minutes.

Can I attend a Town Council meeting?

The public is encouraged to attend Shelburne Town Council meetings; in-camera sessions, which are closed to the public, are occasionally held in accordance with Municipal regulations.

How many Council members are there for the Town of Shelburne?

Shelburne Town Council is comprised of a Mayor and four Councillors, with the position of Deputy Mayor rotating annually so that all Council members serve a one-year term as Deputy Mayor.

Can I have my concern placed on a Town Council meeting Agenda?

Yes, members of the public can request to have items added to a Town Council meeting Agenda by writing a letter to the Council and sending it to P.O. Box 670 or dropping it off at the Town Office to the Attention of Jessie Dyer, Executive Coordinator.. Each Agenda also sets aside two 15 minute time slots for Delegations; groups and/or individuals with items for Council. To book as a Delegation please contact Jessie Dyer, Executive Coordinator, 902-875-2991, ext. 4. If you have comments for Council, they can be sent as a letter or emailed to Jessie Dyer, Executive Coordinator at, jessie.dyer@shelburnens.ca. Correspondence and delegations requests must be received prior to the Wednesday afternoon preceding a scheduled council meeting.

What are the business hours for the Town Office?

The Town Office is open to the public from 9 am to 3 pm. Monday through Friday.

How can I join a Town Committee?

Members of the public are encouraged to apply for positions on any Town Committee they are interested in joining; the Town Committees, Shelburne County East RCMP Advisory Board Committee and Port Authority Committee. Learn about the committees Contact Jessie Dyer, Executive Coordinator, 902-875-2991, ext. 4.

Who do I contact about recreation and bicycle programs in the area?

Contact the Physical Activity & Community Use Coordinator, at (902) 875-2831, or  Benn.Himmelman@municipalityofshelburne.ca.

Are the trails in the Town of Shelburne designated as multi-use?

No, the trail through the Town of Shelburne is not designated for ATVs or other recreational vehicles; it is for pedestrian traffic only. Horses are prohibited on the trail but dogs may be walked on a leash.

Recreation Funding

Public Works

The Public Works division is responsible for street and sidewalk maintenance and repair, stormwater management, snow and ice control, maintenance of parks and upkeep of other town assets.

Contact Public Works

Phone: (902) 319-0456                               
Email: will.butler@shelburnens.ca

The Public Works building is located at 162 Mowatt Street.

The Shelburne Town Council sets service standards for Public Works.

Roadside Maintenance Standards

Town of Shelburne roadside maintenance operations is intended to provide safe sightlines for drivers, remove debris, tree limbs, etc. which would hinder pedestrians and ensure the proper flow of stormwater in drainage ditches.

Roadside maintenance keeps the gravel shoulder maintained. Roadside areas including shoulders and ditches are mowed by Town staff. Brush must be cut when it reduces visibility to features such as signs, intersecting roads and driveways or when it interferes with proper drainage. All brush shall be disposed of properly; this shall include removal or chipping. Roadside ditching is also performed as needed.

The Town shall not take any responsibility for the maintenance of private property excepting the removal or trimming of vegetation on private property which poses a danger to traffic. Roadside maintenance operations will normally be undertaken during regular working hours, Monday to Friday, between 8:00 a.m. and 4:30 p.m.

Leaf Removal Standards

The Town of Shelburne will attempt to keep storm drains, sidewalks, through streets and other public infrastructure reasonably clear of leaves. Priority will be given to the clearing of storm drains. Leaf removal operations will normally be undertaken during regular working hours, Monday to Friday, between 8:00 a.m. and 4:30 p.m.

The Town shall not take any responsibility for the collection or removal of leaves from private property. Homeowners are required to dispose of leaves and other yard waste from private property according to guidelines for solid waste disposal provided by Shared Services. 

The Public Works division is responsible for snow removal and ice control operations.