Water and Wastewater
The Town of Shelburne provides quality drinking water to many residents, businesses and institutions of the Town and of the Municipality of the District of Shelburne. Through the Public Works & Infrastructure Department, the Town is involved in every step – supply, treatment, distribution, repairs and monitoring – to provide safe water for Town and Municipal residents, businesses and institutions.
The Town of Shelburne’s commitment to providing safe and clean drinking water relies on the skills of trained and dedicated staff along with ongoing collection and testing of numerous water samples throughout the treatment and distribution system.
Water Rates - Effective April 1, 2018.
| Base Charges | Quarterly |
|---|---|
| Unmetered (based on 68 cubic meters per quarter) | $276.08 |
| Size of Meter | |
| 5/8" | $105.89 |
| 3/4" | $156.20 |
| 1" | $256.82 |
| 1.5" | $508.38 |
| 2" | $810.24 |
| 3" | $1,615.21 |
| 4" | $2,520.80 |
| 6" | $5,036.33 |
| 8" | $9,061.17 |
Bulk Water
$8.32 per meter3 (minimum charge $50)
Consumption Rate
$2.50 per cubic meter
Minimum Bill
The minimum bill shall be the Base Charge.
Connecting to the Water Utility
Connection Fee
The Utility shall charge a $100.00 fee for the creation of a water account, notwithstanding the fact that no physical disconnection of the system may have occurred.
New Connections Policy
pdf Water Distribution Policy (512 KB)
Disconnections
Whenever a customer request that the water be turned off from any premises for an extended period of time, a charge of $50 shall be made for turning off the water, and no additional charge shall be made for turning it on again when this is requested unless such request is after regular working hours of the Utility when a fee of $200.00 shall apply.
For additional information on water-hook ups, rates, etc, please contact:
Janice MacKinley
(902) 875-2991 ext. 1
janice.mackinley@shelburnens.ca
Wastewater Treatment Plant
The Town of Shelburne Wastewater Treatment Plant is located at 9 Rose Island Lane just off the Sandy Point Road. The facility employs a technical operator who ensures that the proper treatment of waste and wastewater through the plant and its 12 sewage pump stations is done according to the Nova Scotia Department of Environment
Owners of residential properties and businesses are encouraged to review the by-law as strict limits are included for certain substances which are considered detrimental to the operation of a wastewater collection and treatment plant.
If you require sewer services to an undeveloped lot or property in the Town of Shelburne, please contact Mike Kahn, Director of Planning & Development Services, planning@shelburnens.ca for information. An application is required before obtaining any services.
To report line breaks, backup problems and any other sewer problems, please contact the Public Works & Infrastructure Department
Note: a plumber must be called to confirm the obstruction is not on private property for the Town to respond to a sewer block
Make a Payment
Payment Options
Currently, payments can be made by cash, cheque or money order (payable to the Town of Shelburne) at the Port Office (if the office is closed call 875-7009) or the Town Office at 162 Mowatt Street from Monday to Friday between 8:30 am and 4:00 pm; payments by debit are accepted at the Town Office only.
Payment by Credit Card
Plastiq is a third-party automated payment service that accepts MasterCard, VISA and American Express. They can be contacted at 1-844-PLASTIQ or support@plastiq.com. This service is available 24 hours a day, seven days a week.
Plastiq will charge you for the use of their service to cover the cost of the payment handling and processing. The Port of Shelburne does NOT receive any part of this service fee; Plastiq is an independent third-party company.
The service fee charged by Plastiq is 2% of your payment amount. This amount will be billed directly to your credit card. For example:
- A payment of $500 plus the service fee equals $510.00
- A payment of $1,000 plus the service fee equals $1,020.00
In order for Plastiq to process your payment, you will need to include the 4-digit Slip Number for Port Authority payments.
Pictures
Facility Rentals
Guild Hall
The Shelburne Community Centre, located at 63 King Street, Shelburne, is available for use by individuals and groups. Community-based programs can use the facility rent-free for a nominal charge; other uses require payment of associated rental fees. There are various size rooms available.
To book the Community Centre, and/or for information concerning the availability of rooms, rental fees and conditions of use, contact Janice MacKinley , at 902-875-2991, ext. 1.
Please see the Community Centre Rental Contract:
Employment with the Town